[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"ssr-repo-browse-{\"subject\":\"loyalitas-pelanggan\",\"page\":1}":3,"menu-footer-id":161,"menu-main-id":223},{"rows":4,"meta":152},[5,16,23,30,37,44,51,58,65,73,80,87,94,101,108,115,122,129,136,145],{"id":6,"source":7,"branch":8,"branch_name":8,"title":9,"authors":10,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":14,"availability":8,"url":15},"repo-dspace000003261","repo",null,"Pengaruh Kualitas Pelayanan dan Keberagaman Produk Terhadap Loyalitas Pelanggan di Toko Emas Berkah Arifin 2 Kota Blitar",[11],"Mella Sukma Setiawan",2025,"Skripsi (D4)","Pertumbuhan ekonomi global yang pesat mendorong peningkatan sektor usaha di negara berkembang, termasuk Indonesia, khususnya dalam industri fashion. Emas, sebagai bagian dari tren fashion, banyak diminati, terutama oleh perempuan. Toko Emas Berkah Arifin 2 di Kota Blitar dikenal dengan pelayanan…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003261&year=2025&title=pengaruh-kualitas-pelayanan-dan-keberagaman-produk-terhadap-loyalitas-pelanggan-di-toko-emas-berkah-arifin-2-kota-blitar",{"id":17,"source":7,"branch":8,"branch_name":8,"title":18,"authors":19,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":21,"availability":8,"url":22},"repo-dspace000003247","Pengaruh Kepercayaan dan Kepuasan Pelanggan Terhadap Loyalitas Skincare Azarine di Kota Blitar",[20],"Rizka Ziadatul Ilmi","Skincare di Indonesia akan terus berkembang karena kebutuhan pasar akan produk tersebut terus meningkat seiring berjalannya waktu. Kepercayaan dan kepuasan dari pelanggan menjadi aspek penting yang mempengaruhi loyalitas dari pelanggan. Penelitian ini bertujuan untuk mengetahui dan menganalisis…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003247&year=2025&title=pengaruh-kepercayaan-dan-kepuasan-pelanggan-terhadap-loyalitas-skincare-azarine-di-kota-blitar",{"id":24,"source":7,"branch":8,"branch_name":8,"title":25,"authors":26,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":28,"availability":8,"url":29},"repo-dspace000003236","Pengaruh Kualitas Pelayanan dan Pengalaman Pelanggan Terhadap Loyalitas Pelanggan Pada Konsumen Wizzmie Tlogomas Malang",[27],"Marienella Dyva Saskya","Kualitas layanan dan pengalaman pelanggan merupakan faktor penting yang mempengaruhi loyalitas pelanggan di industri makanan, termasuk di restoran Wizzmie Tlogomas Malang. Berdasarkan pengamatan, terdapat ketidaksesuaian antara ulasan positif pelanggan di Google Maps dan kondisi layanan sebenarnya…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003236&year=2025&title=pengaruh-kualitas-pelayanan-dan-pengalaman-pelanggan-terhadap-loyalitas-pelanggan-pada-konsumen-wizzmie-tlogomas-malang",{"id":31,"source":7,"branch":8,"branch_name":8,"title":32,"authors":33,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":35,"availability":8,"url":36},"repo-dspace000003192","Pengaruh Kualitas Produk dan Harga Terhadap Loyalitas Pelanggan Pada UMKM Lumpur Kentang 27 Cabang Pasar Oro-Oro Dowo Kota Malang",[34],"Anisa Febrianita Zein","UMKM Lumpur Kentang 27 merupakan salah satu pelaku usaha di bidang kuliner khas Malang yang menghadapi persaingan pasar yang ketat. Penelitian ini membahas tentang kualitas produk dan harga dalam membentuk loyalitas pelanggan pada UMKM Lumpur Kentang 27. Tujuan penelitian ini adalah menganalisis…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003192&year=2025&title=pengaruh-kualitas-produk-dan-harga-terhadap-loyalitas-pelanggan-pada-umkm-lumpur-kentang-27-cabang-pasar-oro-oro-dowo-kota-malang",{"id":38,"source":7,"branch":8,"branch_name":8,"title":39,"authors":40,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":42,"availability":8,"url":43},"repo-dspace000003147","Pengaruh Citra Merek dan Kepercayaan Merek Terhadap Loyalitas Pelanggan Pada Produk Le Minerale Ukuran 600ml (Studi Pada Mahasiswa Politeknik Negeri Malang)",[41],"Gita Andini","Persaingan yang semakin ketat di industri air minum dalam kemasan (AMDK) mendorong perusahaan untuk menarik pelanggan dan mempertahankan loyalitas pelanggan. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh citra merek dan kepercayaan merek terhadap loyalitas pelanggan pada…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003147&year=2025&title=pengaruh-citra-merek-dan-kepercayaan-merek-terhadap-loyalitas-pelanggan-pada-produk-le-minerale-ukuran-600ml-studi-pada-mahasiswa-politeknik-negeri-malang",{"id":45,"source":7,"branch":8,"branch_name":8,"title":46,"authors":47,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":49,"availability":8,"url":50},"repo-dspace000003142","Pengaruh Brand Awareness dan Brand Image Terhadap Loyalitas Pelanggan Pada Batik Puspita di Kabupaten Pacitan",[48],"Indie Arkenza Verona","Industri fashion akan terus berkembang seiring berjalannya waktu. Salah satunya perkembangan industri fashion pada subsektor industri batik. Kabupaten Pacitan merupakan salah satu kabupaten penghasil batik dengan ciri khasnya yang halus. Di tengah persaingan yang ketat, Batik Puspita memperkuat…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003142&year=2025&title=pengaruh-brand-awareness-dan-brand-image-terhadap-loyalitas-pelanggan-pada-batik-puspita-di-kabupaten-pacitan",{"id":52,"source":7,"branch":8,"branch_name":8,"title":53,"authors":54,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":56,"availability":8,"url":57},"repo-dspace000003141","Pengaruh Service Quality dan Brand Trust Terhadap Customer Retention di AUTO2000 Cabang Sukun Kota Malang",[55],"Bintang Fazri Eristyan Chandra","Pasar otomotif di Indonesia sangat kompetitif, sehingga perusahaan perlu fokus pada retensi pelanggan untuk mempertahankan keunggulan. Temuan ini juga mendukung teori SERVQUAL dan Brand Trust dalam konteks industri otomotif dalam mempertahankan pelanggan di tengah penurunan penjualan mobil…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003141&year=2025&title=pengaruh-service-quality-dan-brand-trust-terhadap-customer-retention-di-auto2000-cabang-sukun-kota-malang",{"id":59,"source":7,"branch":8,"branch_name":8,"title":60,"authors":61,"publisher":8,"year":12,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":63,"availability":8,"url":64},"repo-dspace000003091","Pengaruh Kepercayaan Pelanggan dan Pengalaman Pelanggan Terhadap Loyalitas Pelanggan Pada UMKM Mie Gaplex Jember",[62],"Norma Dilla Kharisma","Seiring meningkatnya persaingan di industri kuliner, memahami faktorfaktor yang memengaruhi loyalitas pelanggan menjadi kunci keberlangsungan UMKM Mie Gaplex. Untuk membangun loyalitas, UMKM perlu menjaga kepercayaan melalui konsistensi layanan dan memberikan pengalaman positif selama proses…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003091&year=2025&title=pengaruh-kepercayaan-pelanggan-dan-pengalaman-pelanggan-terhadap-loyalitas-pelanggan-pada-umkm-mie-gaplex-jember",{"id":66,"source":7,"branch":8,"branch_name":8,"title":67,"authors":68,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":71,"availability":8,"url":72},"repo-dspace000004392","Penentuan Tingkat Loyalitas Pelanggan Idplay Wilayah Jombang Menggunakan Metode Linear Discriminant Analysis (LDA)",[69],"Sabrina Putri Maulisa",2024,"Kabupaten jombang merupakan kabupaten yang terletak di Provinsi Jawa Timur, dan termasuk salah satu wilayah pengembangan, secara struktur banyak diarahkan untuk mendukung percepatan pembangunan kawasan metropolitan sebagai pusat pertumbuhan utama di Jawa Timur. Idplay jombang merupakan sebuah…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000004392&year=2024&title=penentuan-tingkat-loyalitas-pelanggan-idplay-wilayah-jombang-menggunakan-metode-linear-discriminant-analysis-lda",{"id":74,"source":7,"branch":8,"branch_name":8,"title":75,"authors":76,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":78,"availability":8,"url":79},"repo-dspace000003281","Pengaruh Kepercayaan Merek Dan Variasi Produk Terhadap Loyalitas Pelanggan Kopi Kenangan Ruko Soekarno Hatta Kota Malang (Studi Pada Mahasiswa Politeknik Negeri Malang)",[77],"Hidayah Ramadina","Pelanggan cenderung mempercayai merek yang memiliki reputasi baik. Popularitas produk Kopi Kenangan di kalangan masyarakat pecinta kopi juga disebabkan oleh kepercayaan pelanggan terhadap merek Kopi Kenangan. Faktor lain yang dapat mempengaruhi loyalitas pelanggan adalah variasi produk. Variasi…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003281&year=2024&title=pengaruh-kepercayaan-merek-dan-variasi-produk-terhadap-loyalitas-pelanggan-kopi-kenangan-ruko-soekarno-hatta-kota-malang-studi-pada-mahasiswa-politeknik-negeri-malang",{"id":81,"source":7,"branch":8,"branch_name":8,"title":82,"authors":83,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":85,"availability":8,"url":86},"repo-dspace000003211","Pengaruh Customer Experience Dan Brand Trust Terhadap Customer Loyalty Pada Produk Implora Di Aster Kosmetik Malang",[84],"Firsa Nabila Chika Amanda","Bagi perusahaan pengalaman pelanggan sangat penting karena dapat mempengaruhi persepsi pelanggan. Faktor yang lain adalah kepercayaan merek yang menggambarkan sejauh mana konsumen merasa yakin terhadap suatu produk. Penelitian ini bertujuan untuk mengetahui tentang bagaimana pengalaman pelanggan…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003211&year=2024&title=pengaruh-customer-experience-dan-brand-trust-terhadap-customer-loyalty-pada-produk-implora-di-aster-kosmetik-malang",{"id":88,"source":7,"branch":8,"branch_name":8,"title":89,"authors":90,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":92,"availability":8,"url":93},"repo-dspace000003196","Pengaruh Store Atmosphere Dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Di Deliwafa Store Cabang Gajayana Kota Malang",[91],"Nabila Ruby Oktilla","Kemajuan teknologi akhir-akhir ini telah memicu perubahan yang cukup signifikan di dalam industri ritel. Industri ritel modern shopping good seperti Deliwafa Store cabang Gajayana Kota Malang ini menarik perhatian warga Kota Malang dengan suasana toko yang cheerfull dan pelayanan yang bagus…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003196&year=2024&title=pengaruh-store-atmosphere-dan-kualitas-pelayanan-terhadap-loyalitas-pelanggan-di-deliwafa-store-cabang-gajayana-kota-malang",{"id":95,"source":7,"branch":8,"branch_name":8,"title":96,"authors":97,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":99,"availability":8,"url":100},"repo-dspace000003131","Pengaruh Citra Merek Dan Kepercayaan Merek Terhadap Loyalitas Pelanggan Produk Le Minerale (Studi Pada Mahasiswa Politeknik Negeri Malang)",[98],"Pingkan Intan Windyastari","Citra merek dan kepercayaan merek merupakan beberapa hal penting yang perlu diperhatikan oleh perusahaan. Perusahaan dapat mempertahankan konsumen lama dan meningkatkan konsumen baru dengan memperhatikan kedua hal tersebut. Berdasarkan hal tersebut perusahaan harus meningkatkan citra merek dan…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003131&year=2024&title=pengaruh-citra-merek-dan-kepercayaan-merek-terhadap-loyalitas-pelanggan-produk-le-minerale-studi-pada-mahasiswa-politeknik-negeri-malang",{"id":102,"source":7,"branch":8,"branch_name":8,"title":103,"authors":104,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":106,"availability":8,"url":107},"repo-dspace000003071","Pengaruh Pengalaman Pelanggan Dan Kepercayaan Terhadap Loyalitas Pelanggan (Studi Kasus Pada Pelanggan Swalayan Surya Centong Di Kabupaten Kediri)",[105],"Alfiyatul Hidayah","Seiring dengan persaingan bisnis yang semakin ketat, memahami faktorfaktor yang mempengaruhi loyalitas pelanggan merupakan hal yang penting bagi keberlangsungan dan perkembangan bisnis. Pengalaman pelanggan mencakup seluruh interaksi yang dilakukan pelanggan dengan Swalayan Surya Centong mulai dari…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003071&year=2024&title=pengaruh-pengalaman-pelanggan-dan-kepercayaan-terhadap-loyalitas-pelanggan-studi-kasus-pada-pelanggan-swalayan-surya-centong-di-kabupaten-kediri",{"id":109,"source":7,"branch":8,"branch_name":8,"title":110,"authors":111,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":113,"availability":8,"url":114},"repo-dspace000003064","Pengaruh Citra Merek Dan Celebrity Endorser Terhadap Loyalitas Pelanggan Teh Pucuk Harum (Studi Pada Mahasiswa Politeknik Negeri Malang)",[112],"Novia Diah Ismawati","Kemajuan zaman yang semakin pesat, manusia memiliki kecenderungan untuk menyelesaikan segala sesuatu dengan cepat dan instan termasuk dalam hal mengkonsumsi makanan dan minuman. Permintaan akan produk teh instan meningkat sehingga menarik PT. Mayora Indah Tbk atau Mayora Group meluncurkan produk…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003064&year=2024&title=pengaruh-citra-merek-dan-celebrity-endorser-terhadap-loyalitas-pelanggan-teh-pucuk-harum-studi-pada-mahasiswa-politeknik-negeri-malang",{"id":116,"source":7,"branch":8,"branch_name":8,"title":117,"authors":118,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":120,"availability":8,"url":121},"repo-dspace000003035","Pengaruh Kepercayaan Dan Kepuasan Terhadap Loyalitas Pelanggan Di Ukm Dna Collection Kota Sumenep",[119],"Rifki Abrory Firdaus","Arus globalisasi yang sangat pesat dan banyaknya persaingan mengharuskan UKM melakukan peningkatan kualias produk, pelayanan yang baik, dan perluasan pemasaran. Berdasarkan pengamatan, UKM DNA Collection Kota Sumenep telah telah melakukan sesuatu agar pelanggan percaya kepada UKM tersebut, dan…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003035&year=2024&title=pengaruh-kepercayaan-dan-kepuasan-terhadap-loyalitas-pelanggan-di-ukm-dna-collection-kota-sumenep",{"id":123,"source":7,"branch":8,"branch_name":8,"title":124,"authors":125,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":127,"availability":8,"url":128},"repo-dspace000003029","Pengaruh Social Media Marketing Dan Electronic Word Of Mouth Terhadap Loyalitas Pelanggan Di Senyum World Hotel",[126],"Muhammad Yusuf Hilmy","Perusahaan perhotelan sering menggunakan program loyalitas untuk meningkatkan nilai, citra merek, dan kepercayaan pelanggan, yang mengarah pada keterlibatan pelanggan, peningkatan pengalaman, dan WOM positif. Metode yang dominan dilakukan oleh Senyum World Hotel adalah melalui sosial media…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003029&year=2024&title=pengaruh-social-media-marketing-dan-electronic-word-of-mouth-terhadap-loyalitas-pelanggan-di-senyum-world-hotel",{"id":130,"source":7,"branch":8,"branch_name":8,"title":131,"authors":132,"publisher":8,"year":70,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":134,"availability":8,"url":135},"repo-dspace000003022","Pengaruh Kepercayaan Dan Personal Selling Terhadap Loyalitas Pelanggan Di Umkm Toko Setya Sidoarjo",[133],"Galih Ludiro","UMKM (Usaha Mikro Kecil dan Menengah) adalah salah satu penopang perekonomian Indonesia. UMKM Toko Setya merupakan perusahaan perseorangan yang melakukan penjualan LPG 3Kg, LPG 12Kg dan Galon. Penjualan yang dilakukan oleh Toko Setya adalah penjualan secara Offline. Penjualan pada bulan Januari…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000003022&year=2024&title=pengaruh-kepercayaan-dan-personal-selling-terhadap-loyalitas-pelanggan-di-umkm-toko-setya-sidoarjo",{"id":137,"source":7,"branch":8,"branch_name":8,"title":138,"authors":139,"publisher":8,"year":141,"type":142,"call_number":8,"isbn":8,"cover":8,"abstract":143,"availability":8,"url":144},"repo-dspace000006726","Analisis Peran Customer Relationship Management Untuk Meningkatkan Loyalitas Pelanggan Di Auto 2000 Sukun",[140],"Salsabyla Rahmadita Al Fitriani",2023,"Tugas Akhir (D3)","Customer Relationship Management memegang peranan yang sangat penting dalam meningkatkan loyalitas pelanggan. Dengan adanya peran sistem Customer Relationship Management, perusahaan akan lebih mudah mengkonsolidasi dan menganalisis data pelanggan, serta menggunakannya sebagai akses berinteraksi…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000006726&year=2023&title=analisis-peran-customer-relationship-management-untuk-meningkatkan-loyalitas-pelanggan-di-auto-2000-sukun",{"id":146,"source":7,"branch":8,"branch_name":8,"title":147,"authors":148,"publisher":8,"year":141,"type":13,"call_number":8,"isbn":8,"cover":8,"abstract":150,"availability":8,"url":151},"repo-dspace000001668","Pengaruh Brand Image Dan Gaya Hidup Terhadap Loyalitas Pelanggan Produk Skincare Trueve",[149],"Wahyu Putri Kumala Sari","Brand Image dan gaya hidup pelanggan dapat mempengaruhi loyalitas pelanggan terhadap produk yang ditawarkan oleh perusahaan. Banyak perusahaan yang mengembangkan Brand Image serta memperhatikan gaya hidup pelanggan untuk menjadikan pelanggan loyal salah satunya produk skincare Trueve. Penelitian…","https:\u002F\u002Frepository.polinema.ac.id\u002Fcollection\u002Fdetail?id=dspace000001668&year=2023&title=pengaruh-brand-image-dan-gaya-hidup-terhadap-loyalitas-pelanggan-produk-skincare-trueve",{"page":153,"per_page":154,"total":155,"last_page":156,"filter":157,"label":160},1,20,78,4,{"subject":158},{"slug":159,"name":160},"loyalitas-pelanggan","LOYALITAS PELANGGAN",[162,185,202],[163,169,173,177,181],{"id":164,"parent":165,"target":166,"content":167,"title":167,"url":168},2500,"0","","Polinema 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