Analysis on the Implementation of Balance Scorecard as a Performance Measurement Tool and Improvement Planning of Decision-Making Quality at PKBM Ash Habul Hidayah Malang
This research analyzes the implementation of the Balanced Scorecard (BSC) as a performance measurement tool and its role in improving the quality of decisionmaking at PKBM ASH Habul Hidayah Malang. The study adopts a qualitative descriptive approach by examining performance through the four BSC…