Design of an Integrated Procure-to-Pay Workflow System Using Soft Systems Methodology: A Case Study at Bumi Menara Internusa, Ltd
This research aimed to diagnose operational deficiencies within the Procure-to-Pay (P2P) cycle at Bumi Menara Internusa, Ltd and to design an integrated workflow system to strengthen management control. The existing P2P process was characterized by fragmented administrative procedures, limited…